When will my order arrive?

Orders are dispatched within 1–3 business days. Delivery timelines are shown at checkout and vary by location.

Can I return my jewelry?

Yes. Unworn, unused jewelry in original packaging may be returned within seven days of delivery.

Do you offer exchanges?

We offer exchanges for eligible items. Contact us with your order number and reason within seven days.

What if my parcel arrives damaged?

If your parcel arrives damaged, share unboxing photos and contact us within 48 hours for assistance.

How are refunds processed?

Refunds are issued after inspection to the original payment method. COD refunds are processed via bank transfer.